Terms of Service
1. Acceptance
By accessing or using ionvoy ("the Service"), you agree to these Terms. If you do not agree, do not use the Service.
2. Description of Service
ionvoy provides a cloud-hosted and self-hosted Mobile Device Management (MDM) platform for Apple, Android and display devices. Features vary by plan as described on the Pricing page.
3. Accounts
You must provide accurate information when creating an account. You are responsible for all activity under your account. Notify us immediately of any unauthorised access at security@ionvoy.com.
4. Acceptable Use
You agree not to:
- Use the Service to manage devices you do not own or have authorisation to manage
- Attempt to reverse-engineer, exploit, or circumvent security controls
- Use the Service for unlawful purposes or in violation of applicable laws
- Resell or sublicense access to the Service without a valid Reseller Agreement
5. Payment
Paid plans are billed monthly or annually in advance. All prices are in EUR and exclude VAT where applicable. Refunds are handled on a case-by-case basis — contact billing@ionvoy.com.
6. Data & Privacy
Your data is processed in accordance with our Privacy Policy. For organisations, a Data Processing Agreement (DPA) is available on request.
7. Uptime & SLA
We target 99.9% uptime for the cloud-hosted service. SLA commitments are available on Enterprise plans. Current status: ionvoy.com/#status-sec.
8. Limitation of Liability
To the maximum extent permitted by law, ionvoy is not liable for indirect, incidental, or consequential damages arising from use of the Service.
9. Governing Law
These Terms are governed by the laws of the Federal Republic of Germany. Jurisdiction: [ORT], Germany.
10. Changes
We may update these Terms. We will notify users of material changes by email or in-app notice. Continued use constitutes acceptance.